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Customer support

Get help with BoomerBuddy

Use email for account, billing, privacy, accessibility, or product help. BoomerBuddy is not an emergency service.

Effective August 25, 2026. Last updated August 25, 2026.

Contact support

Email support@boomerbuddy.net. Include the type of help you need, but do not send passwords, verification codes, payment card details, safe words, or the full text of a suspicious message.

If the pricing page gives you an access-intent receipt, leave that code in the email subject so an authorized HQ owner can correlate it with the content-free receipt. The code expires after seven days. Creating it does not send an email or confirm that support received your request.

Email is not an emergency channel. Sending a message does not confirm delivery, review, or a reply. For an immediate threat, contact local emergency services. For a bank or account problem, use a number from the organization's official website, statement, or card.

Billing and account help

Use the address above to request a receipt lookup, an explanation of access status, cancellation or refund review, or the start of an account-deletion or privacy process. Do not send your full payment card number.

Read the billing terms or the account-deletion process before sending a request.